AI support pricing tracker: Fin, Front, and Help Scout

By Flynn Traeger · Sources checked November 5, 2026

A dated public-source snapshot of AI support billing units, with source links and a downloadable CSV.

Current recorded snapshot

Product	Unit / category	USD / unit	Source
Intercom Fin	Service outcome	$0.99	Vendor source
Front Autopilot	Triage	$0.05	Vendor source
Front Autopilot	Handoff	$0.39	Vendor source
Front Autopilot	Resolution	$0.89	Vendor source
Help Scout Envoy	Resolution	$0.75	Vendor source

Rates checked November 5, 2026. Taxes, platform fees, minimums, and negotiated discounts can change a quote.

We check the linked public pages and record the rate, unit, conditions, and check date. The table covers three vendors.

This is the first recorded snapshot for this tracker. There is no historical series yet. It cannot establish a price change.

Checks are editorial updates. This page does not run a live vendor feed or promise instant alerts.

Use the matching category from your quote. Front's public pricing headline and its detailed automation guide show different levels of detail.

Our table preserves the guide's categories. Fin's service rate does not represent every sales or voice outcome.

A future entry should keep the old observation, new observation, source, and check date. A changed page needs a review.

We will label a change only when we have evidence for both observations. A first observation belongs in the snapshot.

Open the source before relying on a rate. Confirm that it applies to your plan, channel, and billing period.

Then enter your own event count in the calculator. Do not use one vendor's usage count as another vendor's forecast.

This is an editorial analysis of public sources. Examples use stated assumptions. We have not tested vendor billing or product performance.